Cancellation Policy

Viva Oasis – Booking & Service Policy Welcome to Viva Oasis! We’re committed to delivering top-quality landscaping, detailing, pressure washing, and handyman services with transparency and professionalism. Below are our booking policies for all services: ⸻ 1. General Booking Guidelines • Booking Methods: Clients may book through our website, by phone, text, or through our official social media pages. • Availability: All appointments are subject to availability. Book early to secure preferred time slots. • Confirmation Required: All bookings must be confirmed via text, email, or payment link to secure the appointment. • New Clients: May require a brief consultation or confirmation of property/vehicle size to provide accurate pricing. ⸻ 2. Arrival Window & Access • Arrival Window: We provide a 30–60 minute arrival window to account for traffic and other job delays. • Access Requirement: You must provide access to the work area. If locked out or access is not granted: • We wi

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